Not Your Average Cleaners will honour the price of their quote, even if the job takes them longer than expected, to ensure you are 100% content with our service provided.
If a service is requested outside of the original quote (example, addition of an oven or window clean), you will be informed of the extra charge before the extra work commences and this extra charge will be invoiced on top of your original quote.
Quotations can be provided via email or hardcopy and price quoted is valid for 30 days.
Our Satisfaction Guarantee
We guarantee that you are satisfied with our cleaning, or your money back. Should you have any concern or issue with your clean, and you let us know within 24 hours of the start of your clean, we are happy to make it right and ensure that you are left with a quality clean. We may require photos of concerned areas prior to visits or refunds. We will then re-schedule the clean at no cost to you to address the area of concern within 7 days to be eligible for our cleaners returning to your home to fix the issue or whatever solution is deemed appropriate.
www.nyacleaners.com
