For One off Cleans, Spring Cleans/Moving Cleans etc, a 50% deposit may be required prior to work commencing. The remaining balance is due to Not Your Average Cleaners at the completion of service.
FDeposits are non-refundable if cancellation is provided with less than 24 hours’ notice.
FIf rescheduling the service is requested, deposit remains and time of service will be moved to a more appropriate time for both parties.
Not Your Average Cleaners reserve the right not to accept a booking for any reason.
Our Satisfaction Guarantee
We guarantee that you are satisfied with our cleaning, or your money back. Should you have any concern or issue with your clean, and you let us know within 24 hours of the start of your clean, we are happy to make it right and ensure that you are left with a quality clean. We may require photos of concerned areas prior to visits or refunds. We will then re-schedule the clean at no cost to you to address the area of concern within 7 days to be eligible for our cleaners returning to your home to fix the issue or whatever solution is deemed appropriate.
www.nyacleaners.com
